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Last updated: 08/2026

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1. If you need to cancel
Tickets are non-refundable but ticket transfers are possible. See below.

 

2.Ticket transfers
Prefer to pass your spot to someone else? Sort the swap between yourselves, then email us at events@thebatchsocial.com at least 72 hours before the event with the new person's name and email. They'll need to complete our before the event form before their spot is confirmed. Any money changing hands is between you, that's not something we get involved in.

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3. Late or no shows

We do not offer refunds to anyone who shows up late or doesn't show up at all.

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4. If we cancel
We hope this never has to happen, but if we ever need to cancel, you'll get an email straight away with your options: a full refund, or a spot at another date if you'd rather switch. We process refunds directly, so please allow us a few days. Exactly how long it takes to land back in your account depends on your payment method.

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5. Contact
Questions? Email events@thebatchsocial.com.