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Last updated: 08/2026

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These terms apply when you book an event with The Batch Social, a trading name of Richelle Lewton, sole trader.

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Bookings
By booking a session, you agree to pay the listed price in full at the time of booking. Your spot is confirmed once payment is received.

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Cancellations & refunds
See our full Cancellation Policy. In summary: cancel more than 7 days before your event for a full refund; after that, refunds aren't guaranteed, but we'll always try to find you a place at a future session.

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Ticket transfers
Tickets can be transferred to someone else, but we need at least 72 hours' notice via email, along with the new attendee's name and email. They must sign a new waiver before the transfer is confirmed. For more details please see our Cancellation Policy.

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Food & allergens

We cook in a shared kitchen environment and cannot guarantee any dish is entirely free from allergens. If you have a serious or severe allergy, please do not book, we're not able to guarantee your safety in this environment.

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Group size
Standard public sessions hold up to 14 people. For groups larger than 10, please contact us directly to arrange a private group event.

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Our right to cancel
If we need to cancel an event, you'll be offered a full refund or the option to move to another date.

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Liability

This section is being finalised alongside our public liability insurance and will be updated in September. In the meantime, by booking, you acknowledge that The Batch Social sessions involve food preparation and shared kitchen activity, and that you participate at your own risk.

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Contact
Questions? Email events@thebatchsocial.com.